Privacy policy

Privacy-sensitive data or personal data are processed through our web store. Cru de Cacao considers careful handling of personal data of great importance. Personal information is therefore carefully processed and protected. In our processing we comply with the requirements of privacy legislation.

This means among other things that:

We clearly state the purposes for which we process personal data. We do this through this privacy statement;
We limit our collection of personal data to only those personal data that are necessary for legitimate purposes;
We will first obtain your explicit consent to process your personal data in cases where your consent is required;
We take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
We respect your right to provide access to, correct or delete your personal data at your request.

Cru de Cacao is the data controller. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

This privacy statement was last updated on 01-06-2021 15:55:55.

Use of personal data

When using our web store, we obtain certain data from you. This can be personal data. We store and use only the personal data that is provided directly by you, in the context of the service you have requested, or which, when provided, it is clear that it is provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

NAW data.
Telephone number
Billing address
E-mail address
Gender
Date of birth
IP address

Order Processing

When you place an order with us, we use your personal data to process it. If necessary for a proper handling we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertising:

In addition to the information on our website, we may also notify you of our new products and services:

by e-mail

Contact form and newsletter

We offer through our online store the possibility to ask questions by means of a contact form, in which you are asked to fill in various data to handle your question. You choose which data you provide. The data you send us will be kept as long as necessary according to the nature of the form or the content of your e-mail for a complete response and handling. We offer a newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe. Your e-mail address is automatically added to the list of subscribers.

Publication

We do not publish your customer information.

Our online store displays advertisements. Disclosure to third parties We may transfer your data to our partners. These partners are involved in the execution of the agreement.

Google Analytics

We use Google Analytics to track how visitors use our web store. We have entered into a processor agreement with Google to make arrangements for handling our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally we have the IP addresses anonymized.

Security:

We take security measures to limit misuse of and unauthorized access to personal data.

Retention periods

The personal data described above is kept for as long as necessary to fulfill your orders, including warranty. Thereafter, we retain data for up to three years for the statistical purposes described. The data will then be deleted.

Third Party Websites

This privacy statement does not apply to third-party websites connected to our web store by links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We encourage you to read the privacy statement of these websites before using them.

Changes to this privancy statement:

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

Inspection and modification of your data

For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, please contact us at any time using the information below. You can also send us a request to view, change or delete this data.

You can also submit a request to request a data export for data that we use with your consent, or substantiated indication that you want us to restrict the processing of personal data.

To prevent misuse, we may ask you to provide adequate identification when doing so. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question.

You can find this in the settings of your browser. If the data is incorrect, you can ask us to change the data or have it deleted.

Personal Data Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against these processing of personal data. You can contact the Personal Data Authority for this purpose.

Contact details:

Cru de Cacao
Lovensekanaaldijk 47-KA2
5013 BJ Tilburg
info@crudecacao.nl